Cognitiome Terms and Conditions

Effective Date: 26 December 2025
Last Updated: 26 December 2025

Welcome to Cognitiome (“we,” “us,” “our”). By accessing or using https://cognitiome.com/ (“Website”) or our services, you agree to these Terms and Conditions. Please read them carefully.

1. Services

Cognitiome provides:

  • Amazon account compliance & reinstatement guidance

  • SEO and digital marketing services

  • Consultancy and advisory services

⚠️ We provide guidance and consultancy. Results such as Amazon account reinstatement, rankings, or sales are not guaranteed, as final decisions are made by platforms (Amazon, Google, etc.).

2. Client Responsibilities

Clients must:

  • Provide accurate and complete information for services

  • Maintain control and access to their Amazon or platform accounts

  • Comply with applicable platform rules and laws

  • Follow instructions and recommendations provided by Cognitiome

3. Payments & Fees

  • Fees for services are agreed in advance.

  • Payment terms will be outlined in the service agreement or invoice.

  • Any third-party ad spend (Google, Meta, Amazon) is paid directly to the platform, not to Cognitiome.

  • All fees are non-refundable unless explicitly stated.

4. Intellectual Property

  • All content, branding, graphics, and materials on Cognitiome Website are owned by Cognitiome unless otherwise noted.

  • Clients may not reproduce or distribute materials without prior written consent.

5. Limitation of Liability

  • Cognitiome is not liable for decisions, suspensions, or actions taken by third-party platforms such as Amazon or Google.

  • We are not responsible for indirect, consequential, or incidental losses.

  • Services are provided “as-is” without guarantees.

6. Indemnification

You agree to indemnify and hold Cognitiome harmless from any claims, damages, or legal actions arising from your use of our services, including:

  • Misrepresentation of information

  • Violations of platform policies

  • Unauthorized use of our advice or materials

7. Termination

Cognitiome may terminate services or access to the Website if:

  • There is a violation of these Terms and Conditions

  • Misuse of services occurs

  • Payment obligations are not met

8. Privacy & Data Protection

Your personal data is protected under our Privacy Policy, which is GDPR, CCPA, PIPEDA, and Australia Privacy Act compliant.

  • [Link to Privacy Policy]

9. Governing Law

These Terms and Conditions are governed by UK law.

  • Any disputes arising from these Terms will be resolved in UK courts or via alternative dispute resolution agreed by both parties.

10. Modifications

Cognitiome may update these Terms and Conditions at any time.

  • Updates will be posted on this page with a revised Last Updated date.

  • Continued use of services constitutes acceptance of updated Terms.

11. Contact Information

For questions regarding these Terms and Conditions:

📧 Email: support@cognitiome.com
🌐 Website: https://cognitiome.com